Woman: Hello. This is Mrs Collins. I’d like to talk to Mr Green.
Plumber: Peter Green speaking.
Woman: Hello Mr Green. This is Mrs Collins. I’m having a lot of plumbing problems. Could you come out to have a look at them?
Plumber: Yes, of course. But first, could you please tell me what the problems are.
Woman: Well, the most important problem is the toilet. It won’t flush and it’s overflowing.
Plumber: What else?
Woman: The sink in the kitchen is blocked up and the pipes underneath the sink are leaking.
Plumber: A blocked sink and leaking pipes in the kitchen. Anything else?
Woman: Also the plughole in the shower is stuck and I can’t shut off the water. Can you fix the problems today? This situation is really annoying.
Plumber: Unfortunately, I’m fully booked for today.
Woman: All right, then.
Plumber: Can you give me your exact address?
Woman: It’s 324 Oak Street.
Plumber: Thank you madam. See you tomorrow.
IMPORTANT PHRASES
I’d like to talk to … . – Vorrei parlare con … .
… speaking. – … che parla.
I’m having a lot of … problems. – Sto avendo un sacco di problemi con … .
Could you come out to have a look at them? – Potrebbe venire a dargli un’occhiata?
Could you tell me what the problems are? – Mi potrebbe dire quali sono i problemi?
Can you fix the problems today? – Può riparare i guasti oggi?
This situation is really annoying. – La situazione è davvero fastidiosa.
I’m fully booked. – Sono completamente pieno di impegni.
Can you give me your exact address? – Mi può dare il suo indirizzo esatto?
IMPORTANT WORDS
plumbing – tubazioni, tubature
to flush – scaricare
to overflow – straripare
sink – lavandino
to be blocked up – essere intasato
pipe – tubatura
underneath … – sotto …
to leak – perdere, fuoriuscire, far filtrare
plughole – scarico
to be stuck – essere bloccato
to shut off water – chiudere l’acqua
to fix – riparare
annoying – fastidioso
